Parham Hajzavar

"A software company providing integrated software solutions to modernize government systems & operations."

• Serve as client-facing technical lead for the Returns, Fraud, and Payments subsystems of Louisiana's tax platform — an agency serving 4.6M taxpayers and $12B+ in annual revenue — driving solution design and architecture with DOR directors and translating those commitments into technical direction for a team of 8 developers.
• Deliver product and technical demos to client stakeholders, including 4 executive-level sessions to audiences of 50+ — agency directors and the Secretary of the Louisiana Department of Revenue — translating capabilities into value narratives that secured buy-in for new designs and features.
• Owned executive-level discovery with DOR leadership and SMEs, converting ambiguous, compliance-driven requirements into technical solutions across 5 concurrent initiatives, delivering each on time and on budget.
• Designed and led a technical modernization program converting 200+ VB.NET modules to C# (45% of the codebase) and drove the platform's database migration from SQL Server to PostgreSQL, using AI-assisted tooling and a full regression cycle across 15 client testers to confirm functional parity before production cutover.

• Led a team of 4 implementation consultants delivering features for GovConnect.iowa.gov, a taxpayer portal serving 1.5 million individuals and businesses annually, running discovery across 8+ stakeholder groups — from SMEs and business analysts to executive leadership — and walking them through demos to secure sign-off.
• Led the end-to-end re-architecture of the New Logon and Account Access workflows after identifying critical security gaps, delivering the company's first identity-verification API integration and reducing customer request fulfillment time by 55%.
• Delivered the "Where's My Refund" tool (750,000 taxpayers/yr) by scoping and running discovery with senior leadership and Legal, then designing the refund-status data integration that cut refund-related service call volume by 15%.
• Served as the focal point between SMEs, client program managers and executive leadership, internal development teams, business analysts, customer service, testers, users (internal State of Iowa employees), and customers (businesses and individuals).

• Built New and Renewal license applications for external agencies including the Iowa Alcoholic Beverages Division, Iowa Lottery, and the Department of Inspections and Appeals — serving ~70% of Iowa's license-required businesses — collaborating with SMEs to streamline licensing across regulatory boundaries.
• Rebuilt the Iowa DIA Licensing backend, modernizing legacy pdf/paper forms by building a data transformation API and XSD schema integration that reduced application processing time by at least 3 business days.
• Partnered with UX expert Cory Lebson to design and drive a usability and accessibility research study, analyzing experience gaps and adherence to accessibility standards, lowering abandonment rate by 20%.

Promoted to manager mid-project after unexpected leadership departure, based on client's recommendation to my director, Vedran Skoro. Successfully delivered all project deliverables on schedule while maintaining high-quality client service.

"A startup disrupting the movie-production industry using AI to drive story discovery and adaptation to film."

• Served as the company's first product manager, bridging the gap between 2 web developers, 3 data scientists, QA, and 4 designers.
• Managed team's biweekly sprints using Agile methodologies and Asana.
• Presented monthly competitor and customer analysis reports to the company's CEO and CTO.